TERMS & CONDITIONS
The term 'Cost Price Websites' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
You will be responsible for supplying all content and images although we may, at times, provide some additional material if necessary. You are also responsible for checking the copyright status of any content or images supplied including any legal breaches that may occur.
Cost Price Websites reserves the right not to accept customers for any reason.
One domain name is included per package, subject to availability, and up to a value of £15. Any further domain names will be charged at a one off payment of £15 and at our discretion.
Refund, return and cancellation policy
Upfront/Monthly fees: Payment for Cost Price Websites is in advance for the website and monthly for the hosting (unless otherwise agreed). The payments are automatically taken from the customer's debit or credit card.
You have the right to cancel within seven days of the beginning of your contract with Cost Price Websites. The contract will be deemed to have begun once payment is received. If you do cancel your order during this time, you will have your payment returned. You may still cancel after this period however there will be no refund for doing so.
If you wish to cancel your Cost Price Websites account once up and running, you should do so before your next monthly payment date. The website will remain online until the preceding monthly hosting payment expires. No further payments will be taken by Cost Price Websites after you have cancelled.
Refund requests should be made by email. Refunds for non-performance caused by Cost Price Websites will only be given for the last preceding month.
Additional payments: Additional, one-time payments for added functionality and design services (including templates) must be paid in advance. Refunds for these 'bespoke' services are offered at the discretion of management.
Domain names: Payments for registering/maintaining domain names are included in the monthly Hosting fee.
Your website will be set up and online within 1-4 weeks (depending on package selected) of you completing the order process and providing all the required content for your site. It will be accessible using the domain name you specified during the ordering process (For example, www.yourname.co.uk). A newly-registered or transferred domain name can take up to 72 hours to become fully active. Cost Price Websites will make one set of revisions to your site once it is setup .
You are free to take your Cost Price Websites website to another host at any time. There will be a charge for separating your site from the Cost Price Websites system and providing all the required files. The charge is £200 during the first twelve months and £50 thereafter. We will help with any transfer process if you are not sure of how to do this.
Search Engine Optimisation
Like all reputable web design professionals, Cost Price Websites cannot guarantee that our sites will perform well in Google and other search engines or predict how long it will take for a site to get listed and/or to rank well. Having said that, Cost Price Websites sites do generally do very well for SEO (Search Engine Optimisation).